Vision - Mission - Philosophy

Leadership Is About Seeing The Future And Setting A Path To Get There.

Our Mission

Phillips+Fenwick was organized with the express purpose of improving the organization and delivery of healthcare services to women and their families.  Management and staff are committed to developing high quality, efficiently operated programs and facilities for our clients, which reflect the basic philosophy of Family-Centered and/or Woman-Centered care.  We believe this philosophy results in the highest patient satisfaction and cost efficient care products and outcomes.

Find out why our clients consistently score in the top percentiles for patient satisfaction!

Our Vision

Phillips+Fenwick's vision is to help hospitals develop high-quality, efficiently operated programs and facilities for maternity and women's healthcare.

Our Philosophy

We believe that Family-Centered Care results in:

  • Cost-efficient care and quality outcomes that are responsive to the needs of women and their families.
  • High patient satisfaction, which benefits physicians, nurses, hospitals, and all others who provide these services.

Principles of Family-Centered Maternity Care

Phillips+Fenwick developed the following ten principles of operation that summarize the philosophy of family-centered maternity care (FCMC).

  • FCMC Principle #1: Childbirth is seen as wellness, not illness. Care is directed to maintaining labor, birth, postpartum, and newborn care as a normal life event involving dynamic emotional, social, and physical change.

  • FCMC Principle #2: Prenatal care is personalized according to the individual psychosocial, educational, physical, spiritual, and cultural needs of each woman and her family.

  • FCMC Principle #3: A comprehensive program of perinatal education prepares families for active participation throughout the evolving process of preconception, pregnancy, childbirth, and parenting.

  • FCMC Principle #4: The hospital team assists the family in making informed choices for their care during pregnancy, labor, birth, postpartum, and newborn care, and strives to provide them with the experience they desire.

  • FCMC Principle #5: The father and/or other supportive persons of the mother's choice are actively involved in the educational process, labor, birth, postpartum, and newborn care.

  • FCMC Principle #6: Whenever the mother wishes, family and friends are encouraged to be present during the entire hospital stay including labor and birth.

  • FCMC Principle #7: Each woman's labor and birth care are provided in the same location unless a Cesarean birth is necessary. When possible, postpartum and newborn care are also given in the same location and by the same caregivers.

  • FCMC Principle #8: Mothers are encouraged to keep their babies in their rooms at all times. Nursing care focuses on teaching and role modeling while providing safe, quality care for the mother and baby together.

  • FCMC Principle #9: When Mother-Baby Care is implemented, the same person cares for the mother and baby couplet as a single family unit, integrating the whole family into the care.

  • FCMC Principle #10: Parents have access to their high-risk newborns at all times and are included in the care of their infants to the extent possible given the newborn's condition.

The ten principles of Family-Centered Maternity Care listed above are explained in much greater detail in Dr. Phillips award winning text. Copies of this book are available from Amazon.com, or directly from the publisher Jones and Bartlett.

Phillips, C. (2003). Family-Centered Maternity Care. Sudsbury, MA: Jones and Bartlett.

Now published in Chinese by Modern Education Press