Services Tailored To Precisely Meet Your Needs

Numerous companies offer consultation in maternity and women's healthcare. Phillips+Fenwick is unique in planning, designing, and implementing the kinds of programs that women want.

  • We offer complete consulting services for Family-Centered Maternity Care and Women's Healthcare programs. This applies to both start-up and existing facilities.
  • Our research services help you to target your market, identify strengths, weaknesses, opportunities, and threats, and improve patient satisfaction.
  • We also provide special tools and products to help you implement these unique programs.

Our vast experience is our greatest strength. Over the years, we have written many books and articles on Family-Centered Maternity Care, which serves as our philosophical foundation. We know women's healthcare. We know what to ask and how to get the answers that will lead to the perfect program for each client.

Consulting Services

Phillips+Fenwick provides consulting services for planning, developing, and implementing family-centered maternity programs. Our services apply both to start-up programs and to existing programs and facilities. Phillips+Fenwick offers:

  • Strategic Business Planning
  • Full complement of research services
  • Operational assessment
  • Recommendations for improvement
  • Consultation with architects
  • Staff education and development
  • Operations improvement
  • Operational change to Family-Centered Maternity Care

The Following Education Programs are Customized to Meet the Needs of Hospitals:

  • Mother-Baby Couplet Care
    Family-Centered Maternity Care programs change the traditional practice of separating mothers and babies after birth. Instead, families are cared for as a unit. In Mother-Baby Nursing (also known as Couplet Care), one nurse cares for both the mother and her newborn as an interdependent couplet. Other family members are included in the care process as appropriate. This day-long seminar explains the day to day practice of Mother-Baby Nursing, and the evidence base for the practice.
  • Family-Centered Maternity Care
    Organizations don't make Family-Centered Maternity Care work - people do. In order to operate a Family-Centered Maternity Service, the patient must come first. This half day workshop introduces the philosophy of Family-Centered personnel and hospitals.The 10 principles of Family-Centered Maternity Care are explained in detail and examples of their use in actual practice are given.
  • Effective Labor Support Workshops
    This 2-day workshop is designed for childbirth educators and perinatal nurses to learn about nonpharmacologic approaches to pain management and focus on strategies for labor support during the first and second stages of labor. This workshop provides an overview of pain theory, relaxation strategies, aromatherapy, massage, hydrotherapy, breathing techniques, and other complementary therapies used for pain management. The workshop also incorporates theories related to physiologic labor and birth with actual strategies to prepare and support parent during the birth experience. Active and small group activities will help identify what is idealistic versus realistic in the current milieu of the maternity care system.
  • Phillips+Fenwick Core Course in Family-Centered Care - A critical part of any change process or deevelopment of new services will be how staff is selected and prepared - philosophically and clnically. Phillips+Fenwick has developed a Core Course in Family-Centerd Care Program Development for application in all family-centered care environments - LDR or LDRP. The Phillips+Fenwick Core Course is designed to integrate the family-centered care philosophy with sound clinical practices - the difference in successful positioning for the hospital. The comprehensive "cultural change" course spans eight to twelve months depending on the hospital's situation, with Phillips+Fenwick faculty planning and conducting the courses. Shorter introductory courses are also available for new staff orientation and for other special situations.
  • National and Regional Seminars - Also, as part of its commitment to continuing professional education, Phillips+Fenwick regularly conducts national seminars and symposia on OB and women's healthcare issues, as well as more extensive client-tailored on-site programs for hospital staff.
  • On-Site Education and "Cultural Change" - Tailored, on-site education and staff development programs are developed to suit the hospital's particular needs, with curriculum designed to meet the Hospital's specific development requirements. The programs are designed for new startup units, for units changing their model of care, and/or for regular staff continuing education. More intensive sessions can require 3 months or more, covering a range of topics designed to improve staff's OB knowledge and skills, and to educate staff about the consumer and personal benifits derived from providing Family-Centered and Women-Centered approaches to care. Phillips+Fenwick plans the curriculum and provides all materials and faculty for the programs, which are conducted on-site at the client/hospital.
  • Phillips+Fenwick also offers on-site coaching, personal contact and online support to ensure that the new culture is sustained.